The park owner is responsible for water and the septic pipes and system under the ground. The owner of the mobile home is responsible for water and septic pipes above the ground. If something is wrong with either system, try to find out whether the problem is above or below ground.
A mobile home park water system must have water that is safe for humans to drink, wash, take a bath, and wash and cook food. A mobile home park septic system has to be covered. It can’t let waste water come to the top of the ground, back up into a mobile home or get into the water supply.
If any of those things happen and are not a result of problems in the piping above ground, contact your park owner immediately. Put your complaint in writing and ask the owner to fix it. You can write your information on this form letter from the CVOEO Mobile Home Program. Give your letter to the owner and keep a copy for yourself.
If the problems are a result of piping and you own the mobile home, you will have to fix the problem. If you do not own the mobile home, contact the owner of the mobile home — either the park owner or another person you rent the mobile home from.
If a problem with water or septic occurs again and again, it means the system has failed. The law says the mobile home park owner has to fix it. If you think your system has failed, call (1) your town health officer, and (2) the office of the Department of Environmental Conservation closest to where you live.