How We Can Help

Vermont Legal Aid and Legal Services Vermont work together to provide free civil (not criminal) legal help to low-income people who live in Vermont. Our services are free.

Legal Services Vermont screens all requests for legal help. If we can help with a legal problem, we will refer you to lawyers and advocates at Vermont Legal Aid or Legal Services Vermont. We also might refer you to other programs.

We may be able to give you advice. We may be able to tell you where to find information to help you represent yourself in court.

However, we can’t help everyone who needs help. We may not be able to help you based on your income. We do not have enough lawyers to help everyone who asks.

Problems we cannot reply to

Unfortunately, due to funding cuts, we cannot call you back and provide advice in the following areas. We just don't have enough staff.

Please follow the links below to helpful online legal information. Or, follow this link to other possible help.

Again, we regret that if your legal issue is on the list below, we will not respond to your request.

We cannot help you with:

We cannot help you if:

When you ask for our help

If you have a different kind of issue, contact us if you need help from Vermont Legal Aid and Legal Services Vermont. You must be a Vermont resident or have a legal issue in Vermont. We will reply as soon as we can.

  1. Use the Legal Help Tool. Use our anonymous guide to finding legal information and fill out a form to ask for legal advice on problems that we might help with.
  2. Explore our web pages. Choose from the menu of legal and health care topics.
  3. Contact us and leave a message.

You may get the fastest response if you fill out our Legal Help Request Form at any time. If possible, include your email address and/or a phone number where you can get a text message. This will help us reach you.

Or, leave a message on our legal helpline at 1-800-889-2047 during these hours:

  • Monday: 8 - 1
  • Tuesday: 12:30 - 7
  • Wednesday: 8 - 1
  • Thursday: 12:30 - 7
  • Friday: 8 - 1

If you contact us today, most people should expect to hear from us within about 7 to 14 days.

  • Please look above to see if your problem is on the list of issues we cannot help with.
  • Please look at the information on our website at VTLawHelp.org to see if your questions are answered here.
  • If you have an urgent problem, please give us as much detail as possible, including important dates and deadlines.
  • Please do not leave a second message.
  • Look for a call back from a phone number that you may not recognize! Your caller ID might say 1-800-889-2047, Legal Services or VT Legal Aid.

We will call you back during regular business hours as soon as we can.

When you leave a message or use the online form:

  • Tell us your name and phone number.
  • Tell us the safest way to reach you and whether we can leave you a message, send an email or send a text.
  • Tell us the best time to reach you. We make callbacks from 8:30 a.m. to 4:30 p.m. Monday through Friday, except holidays.
  • Give us a description of the problem. Let us know if it’s an emergency.
  • Let us know if you received paperwork, court papers or a hearing date and what the dates are on those documents.
  • Keep those documents nearby so we can talk about them when we call you back.

We may not be able to call you back right away, so don't wait until the last minute to contact us about an emergency!

Other help

 

Source URL: https://www.vtlawhelp.org/how-we-can-help

List of links present in page
  1. https://www.vtlawhelp.org/how-we-can-help
  2. https://vtlawhelp.org/how-we-can-help#other-help
  3. https://www.vtlawhelp.org/abandoned-unit-or-property
  4. https://www.vtlawhelp.org/public-benefits
  5. https://ago.vermont.gov/cap/have-consumer-questions-find-answers-here
  6. https://www.vtlawhelp.org/guardianship
  7. https://www.vtlawhelp.org/name-and-gender-marker-changes-vermont
  8. https://www.vermontjudiciary.org/about-vermont-judiciary/boards-and-commitees/professional-responsibility
  9. https://ago.vermont.gov/cap
  10. https://www.vtlawhelp.org/credit-and-credit-reports
  11. https://www.vtlawhelp.org/child-welfare-and-dcf
  12. https://www.vtlawhelp.org/flooding
  13. https://www.vtlawhelp.org/education-law
  14. https://www.vtlawhelp.org/work
  15. https://www.vermontjudiciary.org/environmental
  16. https://www.vtlawhelp.org/subsidized-housing
  17. https://www.vtlawhelp.org/grandparents-visitation-rights
  18. https://www.vtlawhelp.org/identity-theft
  19. https://www.vtlawhelp.org/commercial-insurance-complaints
  20. https://www.vtlawhelp.org/landlords-rights-enter-property
  21. https://www.vtlawhelp.org/triage_actions_process/11201
  22. https://lawschool.unm.edu/indian/resources/index.html
  23. https://www.vtlawhelp.org/pensions
  24. https://www.vtlawhelp.org/tax-help
  25. https://www.vtlawhelp.org/triage/vt_triage/11206
  26. https://www.vtlawhelp.org/rent-increases
  27. https://www.vtlawhelp.org/renter-rebate
  28. https://www.vtlawhelp.org/security-deposits
  29. https://www.vtlawhelp.org/social-security-benefits
  30. https://www.vtlawhelp.org/social-security-if-you-are-denied-benefits-or-benefits-are-terminated-or-reduced
  31. https://www.vtlawhelp.org/social-security-benefits
  32. https://www.vtlawhelp.org/social-security-benefits
  33. https://www.vtlawhelp.org/small-claims-court
  34. https://www.vtlawhelp.org/triage_actions_process/8940
  35. https://www.vtlawhelp.org/workers-compensation
  36. https://www.vtlawhelp.org/triage_actions_process/11234
  37. https://www.vtlawhelp.org/triage_actions_process/8940
  38. https://www.vtlawhelp.org/victims-of-crime
  39. http://defgen.vermont.gov/staff/central/prisoners-rights
  40. https://www.lawhelp.org/find-help/
  41. https://sblc.vermontlaw.edu/
  42. https://www.vtlawhelp.org/triage/vt_triage
  43. https://vtlawhelp.org/vlh-intake
  44. #bootstrap-panel--content
  45. https://vtlawhelp.org/language/arabic
  46. https://vtlawhelp.org/language/bosnian
  47. https://vtlawhelp.org/language/burmese
  48. https://vtlawhelp.org/language/dari
  49. https://vtlawhelp.org/language/Spanish
  50. https://vtlawhelp.org/language/french
  51. https://vtlawhelp.org/language/kirundi
  52. https://vtlawhelp.org/language/swahili
  53. https://vtlawhelp.org/language/maay
  54. https://vtlawhelp.org/language/mandarin
  55. https://vtlawhelp.org/language/Nepali
  56. https://vtlawhelp.org/language/pashto
  57. https://vtlawhelp.org/language/somali
  58. https://vtlawhelp.org/language/ukrainian
  59. https://vtlawhelp.org/language/Vietnamese
  60. #bootstrap-panel--2--content
  61. https://vtlawhelp.org/transcript-ASL-how-we-can-help-vimeo-728969712
  62. #bootstrap-panel--3--content
  63. #bootstrap-panel--4--content
  64. https://www.vermontjudiciary.org/criminal
  65. https://vtlawhelp.org/triage_actions_process/8940
  66. https://vtlawhelp.org/triage_actions_process/11201
  67. https://vtlawhelp.org/triage/vt_triage/11206
  68. https://vtlawhelp.org/triage_actions_process/8940
  69. https://vtlawhelp.org/victims-of-crime
  70. https://www.vtlawhelp.org/victims-of-crime
  71. #bootstrap-panel--5--content
  72. #bootstrap-panel--6--content
  73. https://www.vtlawhelp.org/feedback
  74. #bootstrap-panel--7--content
  75. https://www.vtlawhelp.org/free-family-law-clinic-2025
  76. https://www.vtlawhelp.org/GA-housing-clinic
  77. https://www.vtlawhelp.org/bipoc-legal-clinic
  78. https://www.vtlawhelp.org/how-we-can-help
  79. https://www.vtlawhelp.org/legal-clinic-bennington-county
  80. https://www.vtlawhelp.org/free-legal-clinics-each-month-northeast-kingdom
  81. mailto:efitzpatrick@bpflegal.com
  82. https://www.vermontlaw.edu/academics/clinics-and-externships/south-royalton-legal-clinic
  83. http://www.disabilityrightsvt.org/
  84. https://www.vtlawhelp.org/immigration-and-citizenship
  85. https://www.vaapvt.org/legal-support
  86. mailto:info@vaapvt.org
  87. https://www.aalv-vt.org/
  88. mailto:info@aalv-vt.org
  89. mailto:CJRClinic@vermontlaw.edu
  90. https://vtasylumsupport.org/asylum-support-resources/
  91. https://acluvt.org/
  92. https://sblc.vermontlaw.edu/
  93. https://www.vtbar.org/pro-bono-legal-services/
  94. #bootstrap-panel--8--content
  95. https://vt.freelegalanswers.org/
  96. https://www.vtbar.org/find-a-lawyer/
  97. https://www.vermontjustice.org/?pg=FindaLawyer
  98. https://www.vermontjudiciary.org/criminal
  99. #bootstrap-panel--9--content
  100. https://www.vermontjudiciary.org/self-help/ARC
  101. mailto:selfhelp@vtcourts.gov