Your medical records are confidential. This means that the only people who can see your records are:
- your doctors or other health care providers who need to see it to take care of you
- a person who can legally make health care decisions for you. This person may be your parents (if you are under age 18) or your legal guardian.
- anyone who you say is okay to see your records. You may have to write it down and sign the paper to say it’s okay.
- officials who oversee health care
You have the right to see or get copies of your own records. Other people can only see or get copies of your records if you say that it’s okay. Even your family members can’t see or get copies of your records unless you say it’s okay.
Filing a Health Privacy Complaint
If you believe that someone who works for a doctor's office or other heath care company has looked at your records or shared your medical information and you didn't say it was okay to see or share it, you can use this form to file a health information privacy complaint with the Office of Civil Rights.
You may also be able to file a complaint with a Board that deals with problems with certain professionals. The Board of Medical Practice watches over doctors, physician's assistants and podiatrists. Their website includes the Board of Medical Practice complaint form.
The Vermont Office of Professional Regulation watches over other medical professionals like nurses, pharmacists and others who need licenses to do their jobs. Their website explains the Board's complaint process and includes their complaint form.